This Privacy Statement describes how Moleculus collects, uses, and shares your Personal Data that we receive from you when you visit our website or app or which we otherwise receive or collect from you in the course of, or in connection with, the provision of our products and services and our business operations. It answers the following questions:
Moleculus Group is made up of different legal entities, including Moleculus Inc., Moleculus, LDA,iMoleculus Pvt Ltd, Moleculus International Equities, Inc., and other affiliates. This privacy statement is issued on behalf of the Moleculus Group so when we mention “Moleculus,” "we," "us" or "our" in this privacy statement, we are referring to the relevant company in the Moleculus Group responsible for processing your Personal Data. Users residing in the US, however, are subject to the US Privacy & Data Policy available here: https://moleculus.network/en-gb/legal/privacy-policy.
It is important that you read this Privacy Statement together with any other privacy statement or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This Privacy Statement supplements the other notices and is not intended to override them.
We collect information from and about you when you register with us or use our products, services or apps (our “Service”) or use our website or software applications, or access or use third-party services that use our Application Programming Interface (“API”).
We may receive data from third parties about you. This may include technical data from analytics and advertising partners like Google, from identity verification providers, as well as from other financial institutions.
Moleculus only collects the Personal Data we need in order to offer and support our Service and meet our legal and regulatory obligations, which may vary depending on our relationship with you.
Here is an overview of the Personal Data we collect from or about you:
Listed below are the ways in which we may use and process your Personal Data and the legal grounds we rely on to do so.
You can opt-out of targeted advertising by using the links below:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Or by visiting any of the links below: http://optout.networkadvertising.org/or http://youronlinechoices.eu/.
The primary legal grounds upon which we collect and process your Personal Data are:
Note that we may process your Personal Data for more than one lawful basis depending on the specific purpose for which we are using that data.
We have implemented security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
We protect your Personal Data by maintaining physical, electronic, and procedural safeguards, incorporating tested security technologies, in compliance with applicable laws. We may use network safeguards such as firewalls and data encryption, enforce physical access controls, and authorize access to Personal Data only for those people who require access to fulfill their job responsibilities.
In addition, we limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. Those with access to your Personal Data are carefully screened, periodically reevaluated, and are required to keep all your Personal Data confidential.
We sometimes share your information internally between employees and contractors of the Moleculus Group (including those based outside the USAropean Economic Area (“EEA”)), in particular in connection with activities undertaken jointly or in common with such group members and/or provide IT and system administration services and undertake management reporting.
We do not sell, trade or otherwise transfer your Personal Data to third parties other than third parties who assist us in operating our Service, third parties who assist us in facilitating certain programs and other business arrangements for which you have expressly agreed to participate, management and reporting, maintaining compliance with relevant laws (including compliance with relevant anti-corruption, anti‐bribery, anti‐terrorism, and anti‐money laundering laws), conducting our business or supporting our users, or providing you with applications or services integrated via our API. We require that those third parties agree to keep this information confidential and secure on the same conditions and protection levels we provide to you as a user, in accordance with relevant privacy laws, including the GDPR. A complete list of our sub-processors can be viewed here
We may also release your information to certified and authorized law enforcement officials when we believe release is appropriate to comply with the law, enforce our terms or policies, or protect the rights, property, or safety of Moleculus, our users, or others. We have a set of guidelines for how we engage with law enforcement officials that are available to the public here.
Finally, in the event of the sale or transfer of ownership, your data would be shared with the new owners.
Moleculus is headquartered in the United States. Many of our affiliates and third party service providers are based outsidethe USA and most managed within USA, so processing of your Personal Data may involve a transfer of your Personal Data outsidethe USA and most managed within USA and may be maintained or accessed in servers or files located in countries outsidethe USA and most managed within USA, including the United States.
By voluntarily providing your Personal Data on or via this website or app, you consent to its transfer, processing and storage in the United States or other countries outsidethe USA and most managed within USA, some which have not been deemed bythe USA and most managed within USA to have “adequate” privacy safeguards.
Whenever we transfer any Personal Data outsidethe USA and most managed within USA, we will put in place an adequate level of protection to ensure that any such transfers comply, and are consistent with applicable USA data protection laws, including with respect to transfers among Moleculus affiliates, the standard data protection clauses adopted by the USA Commission.
Please contact us at email@example.com if you are located in the USA and want further information on the specific mechanism used by us when transferring Personal Data outside ofthe USA and most managed within USA.
As part of our transparency, we publish our holding and transactions on our Transparency Page. Our Reservechain™ and Reserveledger™ do not contain any Personal Data. The amount, asset class and time-stamp of all transactions conducted using our Service is a permanent part of the publicly-accessible Reservechain™ and Reserveledger™. Only users who are party to the transaction have the ability to access Personal Data associated with their transactions.
You have the right to:
Your marketing preferences can be updated on the Moleculus Platform under your user settings or through any Newsletter via the “Unsubscribe” link. For all other Data Privacy inquiries, please submit your request through our standard customer support process, by contacting our Support Team. Also, under the relevant privacy laws ofthe USA and most managed within USA (including the USAropean Union’s General Data Protection Regulation) in respect of your EEA Personal Data you may have a number of important rights. For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the USAropean Information Commissioner’s Office (ECO) on individual’s rights under the USAropean Union’s General Data Protection Regulation here.
Moleculus maintains reasonable procedures to help ensure that your Personal Data is reliable for its intended use, accurate, complete, and current.
Please be aware that we may keep your Personal Data for five years or more from the date you cease to be our customer, depending on applicable law or regulations in the jurisdictions we operate.
We do not knowingly solicit or collect information from individuals under 18. If we become aware that a child under the age of 18 has provided us with Personal Data, we will close the account and restrict their information. If you believe that we might have collected Personal Data from a child under 18, please contact us using the information below.
In compliance with applicable laws, we may send you personalized marketing information, including by email, and such information may include product and service updates, industry news, our events, activities and offers, information about our business and personnel, and tips. We may combine your Personal Data such as age, transaction history, account usage to improve the value and specificity of these communications.
You can ask us to stop sending you marketing messages or information at any time by following the “unsubscribe” link on any marketing message sent to you or by updating your contact preferences directly on the Moleculus Platform. Please note, it may take up to 10 days for this to take effect. Where you opt-out of receiving these marketing messages or publications, this will not apply to Personal Data collected by or provided to us in connection with a specific purpose, request, order, event or activity or any dealings with you, and you may still receive emails from us relating to the operation of the Moleculus service, like transaction confirmations.
This version was last updated on the date indicated above and historic versions are archived and can be obtained by contacting us. We may update this Privacy Statement from time to time as we deem necessary or appropriate in our sole discretion. If there are any material changes to this Privacy Statement, we will notify you by email, by means of a notice on the Moleculus Platform, or as otherwise required by applicable law. We encourage you to review this Privacy Statement periodically to be informed regarding how we are using and protecting your information and to be aware of any policy changes. Any changes to this Privacy Statement take effect immediately after being posted or otherwise provided by us.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
This Privacy Statement applies to all of the services offered by the Moleculus Group and services offered on third-party sites, such as advertising services. This Privacy Statement does not apply to services that have separate privacy notices that do not incorporate this Privacy Statement.
This Privacy Statement doesn’t apply to the information practices of other companies and organizations that advertise our services or to services offered by other companies or individuals, including products or sites that may include our Services or be linked from our Services.
This website and app may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statement of every website you visit.
You can direct any questions or complaints about the use or disclosure of your Personal Data to us by contacting us as set out below. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data as soon as possible.
As Moleculus is based in the United States it has appointed Moleculus, Ltda a company incorporated in Portugal (Co. Number: PT513095136), to be its representative withinthe USA and most managed within USA. They may be contacted at firstname.lastname@example.org.
If you are resident in the USAropean Union and are dissatisfied with the resolution of your complaint in respect of your EEA Personal Data, you may contact the USA data protection authority in your jurisdiction using the contact details provided here for further information and assistance.
If you have a complaint, first contact Moleculus Inc. at 1-888-677-9280 or email@example.com, and if you still have an unresolved complaint regarding Moleculus Inc.'s money transmission activity, please direct your complaint to:
Consumer Financial Protection Bureau 855-411-2372, 855-729-2372 (TTY/TDD) www.consumerfinance.gov